The Answers You Need

FAQ

 

HOW TO PLACE A CUSTOM ORDER

To place an order you must email shopthepinkrose@gmail.com. You email the item you want and its description. You should hear back within 24hrs.

WHAT IS YOUR RETURN POLICY?

At this time you can not make returns. If you item breaks you can get it repaired at no cost to you.

WHEN ARE ITEMS SHIPPED?

All items are shipped on Fridays. Every item ordered from Saturday- Friday are shipped the next upcoming Friday. If you need your item before then mention in the additional comments section of your order or email shopthepinkrose@gmail.com.

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